Upland Garage Door Co. repairs garage doors that won’t open in Upland, and the first question we ask on the phone is whether you heard a bang in the last day or two. If you did, it’s a spring. If you didn’t, it’s usually the opener, a cable or the lock. Each has a different fix and a different price.
Sort it by what the door does
The opener hums or clicks, the door doesn’t move
The motor is trying. Either the spring has broken and the door is too heavy to lift, or the drive gear inside the opener has stripped. Look up at the spring: a gap in the coil means spring; no gap means gear.
The opener runs, the trolley moves, the door stays down
The trolley has disconnected from the door arm. Someone pulled the red release cord. Pull it again toward the door with the door closed and the trolley will re-engage on the next cycle.
Nothing happens at all
No light, no sound. Check the outlet with a lamp, then the breaker. If the opener has power and is still dead, the logic board has failed.
The door lifts a few inches and stops
A broken spring, or the opener’s force limit catching a door that has become heavy. Either way the springs are the first thing we check.
Remote doesn’t work but the wall button does
The remote battery, or the remote has lost its pairing. Try the battery first. If a new one doesn’t fix it, the receiver needs reprogramming.
The repairs and their ranges
Broken spring: $250 to $550
The cause of most won’t-open calls in Upland. Springs are rated for about 10,000 cycles, which is seven to ten years of normal use. We replace both on a two-spring door.
Stripped opener gear: $125 to $250
A gear kit on a chain or belt drive opener that is worth keeping.
Snapped or frayed cable: $150 to $300
Cables are replaced in pairs. A cable that let go usually leaves the door crooked in the opening.
Dead logic board: $150 to $350, or a new opener
If the unit is older than about 12 years we’ll say so and quote a new opener instead.
Don’t do this while you wait
Don’t keep pressing the button. Every attempt on a broken spring strips the opener gear and turns a $400 job into a $600 one. And don’t try to lift a door with a broken spring by hand; a double door weighs over 200 pounds with no spring holding it.
Frequently asked questions
Can I get my car out if the door won’t open?
If the springs are intact, pull the release cord and lift by hand. If a spring is broken, wait for us; we can usually be there the same day.
Why did it break with no warning?
Springs fail at the end of their cycle life, often on a cold morning when the steel is stiffest. The only warning is a door that was getting heavier to lift by hand over the past few months.
Will you replace just the broken spring?
We’ll do what you ask, but on a two-spring door we recommend both, and we’ll tell you why on site.
Do you fix the opener and the spring on the same visit?
Yes. The technician diagnoses the door on-site and quotes the full price for both before any work begins.
For a door that won’t lift, call Upland Garage Door Co. at (909) 858-7802.